In modern IT operations, having clear visibility into alerts, events, and incidents across tools is critical for fast resolution and efficient collaboration. Recently, we integrated Opsgenie with MicroFocus(Opentext) OBM and ServiceNow (SNOW) in a way that…
Due to the existing Operations Orchestration (OO) summary report’s data retention being limited to approximately two weeks, which hindered historical analysis requiring at least one month of data, a solution leveraging Operations Bridge Reporter (OBR) was…
Problem Statement We use Policy Templates in Operations Bridge Manager (OBM) to define the details of specific configuration and monitoring tasks. The policy templates once developed, will be deployed to computers that run Operations Agent.In medium…